Shipping and Returns
Typically, orders are processed and shipped in 1-2 business days from time of purchase. They ship out of our warehouses in California, Florida and Washington. Smaller orders go via UPS Ground Larger orders go via freight.
*If you would like faster delivery, please contact one of our customer service representatives and we will try to accommodate your requests. Three day, two-day and next day air services are available at additional costs.
*Please note that hazardous items cannot ship via air.
Make sure you check your shipping address at checkout. A street address is needed as UPS generally cannot ship to PO Boxes.
There will be a surcharge of $40.00 per package for all hazardous material shipments. This will cover the cost of the UPS hazardous shipping charges as well as the required UN box for packaging. Hazardous materials can only be shipped by UPS ground or by freight truck. Where more than 2 hazardous products are ordered, we recommend you call us so that we can determine the least expensive method of shipping. Please note that it is not legal to package hazardous materials of different hazard classes in the same package. However, hazardous goods of the same class may be packaged together.
Bulk Shipments: Due to UPS size and weight limitations, truck freight may be used for loads that are heavy, bulky or contain hazardous items. Truck freight may not be available for non commercial deliveries. Please call for estimate.
You can return most new/un-opened products that you purchased from Fiberglass Warehouse within 30 days of delivery. Please contact firstname.lastname@example.org for a RMA number You will be responsible for the return shipping costs and a 10% re-stocking fee. Please package well in the original box. A refund will be processed within 5 days of receiving the un-damaged product. Once the return is processed, it will take approximately 5-7 business days to show up in your account.