Customer Service

Helpful Information

Glossary
System Three's Epoxy Book (pdf)
Description of Fiberglass Cloth Weaves
Catalyst Quantity Chart
Fiberglass Information
Links

Return Policy

Most products may be returned for up to 30 days for a refund or exchange, less a 5% restocking fee. Merchandise must be returned in their sealed container. Cut fabrics are non-refundable. Full rolls will be accepted for return. Shipping costs for unwanted items are at your own expense, and no cod’s will be accepted.

Please note that hazardous materials will not be accepted by UPS or other shipping companies. These materials can only be shipped by a certified shipper. For more details please email us at sales@fiberglasswarehouse.com.

Hours of Operation

We are open Monday through Friday, 8 AM to 4:30 PM, Pacific Standard Time. We will be closed on the following holidays:

• Memorial Day
• July 2nd and July 5th for the Fourth of July holiday
• Labor Day
• Thanksgiving and the Day After
• Closed at noon on December 23
• December 24-26
• Closed at noon on December 31
• January 1-2

Method of Payment

Fiberglass Warehouse accepts Visa, Mastercard and American Express.

Location

We ship our products out of San Diego, CA.

General Shipping Info.

UPS is the main shipping carrier used by Fiberglass Warehouse. We offer Ground, Next Day Air, Second Day Air and Three Day Select services.

Hazardous Shipping

Many items sold are considered hazardous for shipping UPS. Hazardous material shipped ground will incur a fee of $23. Air shipping is $33. These fees include the UPS hazardous fee and the price for the HAZMAT box. Many items are not hazardous at smaller quantities. Compatible hazardous material (up to three different items) can be shipped in the same box, thus incurring one hazardous charge.

International Shipping

Please email us at sales@fiberglasswarehouse.com for international shipping rates.